Shipping Policy

Average Delivery Time

At LussoMilano, we aim to make the ordering and delivery process as seamless as possible. Below is an overview of our average delivery times:

• Order Processing: Once an order is placed, it takes 1-3 business days to process. During weekdays, processing usually takes one business day, but orders placed on Friday evenings or over the weekend may take slightly longer.
• Shipping Time: After processing, the average delivery time is 8-12 business days.

If you have any questions or concerns, please feel free to reach out to our customer service team.

How to Place an Order

Placing an order with LussoMilano is simple and straightforward:

1. Select Your Product: Go to the product page and add the desired item to your cart by clicking the "Add to Cart" button.
2. Review Your Cart: Check that you’ve selected the correct variants (e.g., size, color). If everything looks good, click "Proceed to Checkout."
3. Enter Your Details: On the information page, provide your shipping address and ensure all details are accurate. Then, click "Continue to Shipping."
4. Verify Shipping Details: Review your shipping address. All orders qualify for free shipping as a token of appreciation for our customers. Click "Continue to Payment" to proceed.
5. Select a Payment Method: Choose from secure, SSL-encrypted payment options, including:
   • Credit Cards (AMEX, Mastercard, Maestro, Visa)
   • Direct Payment (e.g., Sofort)
6. Complete Your Order: After selecting your payment method, click "Complete Order" and follow the instructions provided by your chosen payment provider.

For any issues or questions during the ordering process, our customer service team is here to help.

Shipping Costs

Free Shipping: We cover all shipping costs, and there are no minimum order requirements. Every product is delivered 100% free of charge to your doorstep.

Order Processing and Shipping

Have you found the perfect look or accessory? We ensure your order is processed and shipped as quickly as possible. To keep our product prices reasonable, we consolidate orders into larger batches and ship them once a minimum quantity is reached.

While we strive to ship your order promptly, please note:

• Potential Delays: Like many online stores, we experience high demand, which may occasionally cause delays. We appreciate your understanding and patience.
• Need it faster? Contact our support team via email for advice on expedited solutions.

Important Notes

• Orders placed on weekends or holidays may take additional time to process.
• Once your order has shipped, you will receive a confirmation email with tracking details.

For further assistance, feel free to contact our support team at info@lussomilano.com. Thank you for choosing LussoMilano!