Privacy policy

Privacy Policy

1. Collection of Personal Data and Contact Information

1.1. We appreciate your visit to our website and thank you for your interest. This policy explains how we process your personal data when you use our website. Personal data includes any information that can identify you personally.
1.2. The data controller responsible for processing personal data under the General Data Protection Regulation (GDPR) is LussoMilano. The data controller is the entity that determines the purpose and means of processing personal data.
1.3. For your security, our website uses SSL or TLS encryption to protect the transmission of personal data and other sensitive content (e.g., orders or inquiries). You can recognize an encrypted connection by "https://" in the URL and the padlock icon in your browser.


2. Data Collection When Visiting Our Website

If you use our website for informational purposes only (i.e., without registering or providing information), we collect only the data your browser transmits to our server. This includes:

  • The pages you visited on our website
  • Date and time of access
  • Amount of data transferred
  • Referring source or link
  • Browser and operating system used
  • IP address (anonymized, where applicable)

Data processing is carried out in accordance with Article 6(1)(f) GDPR, based on our legitimate interest in ensuring the stability and functionality of our website. The data is not used for any other purposes. We reserve the right to review server log files retrospectively if there is evidence of illegal use.


3. Cookies

To enhance your experience and enable certain functions, we use cookies on our website. Cookies are small text files stored on your device.

  • Session Cookies: Automatically deleted when you close your browser.
  • Persistent Cookies: Remain on your device for future sessions, allowing us or our partners to recognize your browser.

Persistent cookies may store user preferences, such as saving items in your shopping cart. These cookies are processed under Article 6(1)(f) GDPR to ensure optimal website functionality and enhance your user experience.

You can configure your browser to notify you when cookies are set, decide on a case-by-case basis, or block cookies altogether. Please note that disabling cookies may limit the functionality of our website.


4. Contact and Data Collection

When you contact us (e.g., via contact form or email), the data you provide is used solely to respond to your inquiry and for any necessary follow-up. This processing is carried out under Article 6(1)(f) GDPR. If your contact relates to a contract, Article 6(1)(b) GDPR applies. Your data will be deleted once your inquiry is fully resolved, provided there are no statutory retention requirements.


5. Data Processing for Orders

We process your personal data to fulfill your orders, including sharing relevant information with shipping providers and payment processors. This is done in accordance with Article 6(1)(b) GDPR.


6. Your Rights

Under GDPR, you have the following rights:

  • Access: Request information about your personal data we process (Article 15 GDPR).
  • Correction: Correct inaccurate or incomplete personal data (Article 16 GDPR).
  • Deletion: Request deletion of your data, subject to legal retention requirements (Article 17 GDPR).
  • Restriction: Restrict the processing of your data under certain conditions (Article 18 GDPR).
  • Data Portability: Receive your data in a structured, machine-readable format or request it be transferred to another controller (Article 20 GDPR).
  • Objection: Object to the processing of your data on grounds relating to your particular situation (Article 21 GDPR).
  • Withdraw Consent: Revoke your consent at any time (Article 7(3) GDPR).
  • Lodge a Complaint: File a complaint with a supervisory authority (Article 77 GDPR).

To exercise your rights, please contact us using the details provided.


7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted.


For any questions or concerns about this Privacy Policy, please contact LussoMilano.

Our vision

At LUSSOMILANO, we believe true luxury lies in simplicity, quality, and timeless elegance. Inspired by the refinement of Italian craftsmanship and the power of minimalist design, we strive to create unique products that enrich your life. Every detail is thoughtfully designed to blend beauty with functionality – because we believe that real luxury never goes out of style.Welcome to LUSSOMILANO, where style and sophistication come together.